Help · support
Clear answers for your workspace
Start here for account, privacy, AI, and deletion questions. We keep support calm, specific, and human.
How do I delete my account?
When signed in, open Account → Privacy, enter your current password, type DELETE, and confirm. Deletion is permanent. If you cannot sign in, use Contact or email support@disciplio.me.
Is Disciplio professional advice?
No. Disciplio is productivity software. AI output can be inaccurate and is non-binding; it is not medical, legal, financial, mental-health, or other professional advice.
Can I use Disciplio without AI?
Yes. Decline the AI disclosure and continue with goals, plans, tasks, calendar, reflections, and other non-AI features.
How long are support reports kept?
Reports linked to an account are deleted with that account. Other reports are automatically purged after 24 months; please do not include unnecessary sensitive information.
How do I report a problem, security concern, or privacy request?
Use the Contact form or email support@disciplio.me for bugs and security concerns. For formal privacy requests and manual data export, email privacy@disciplio.me. We normally verify export requests through your account or its email address.
Direct support
support@disciplio.me
For an issue, submit a report with clear steps and only the diagnostic context you choose to share. There is no phone support, password-reset, email-verification, or guaranteed response time.
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