Disciplio

Help · support

Clear answers for your workspace

Start here for account, privacy, AI, and deletion questions. We keep support calm, specific, and human.

How do I delete my account?

When signed in, open Account → Privacy, enter your current password, type DELETE, and confirm. Deletion is permanent. If you cannot sign in, select Forgot password? on the login page or use Contact.

Is Disciplio professional advice?

No. Disciplio is productivity software. AI output can be inaccurate and is non-binding; it is not medical, legal, financial, mental-health, or other professional advice.

Can I use Disciplio without AI?

Yes. Decline the AI disclosure and continue with goals, plans, tasks, calendar, reflections, and other non-AI features.

How long are support reports kept?

Reports linked to an account are deleted with that account. Other reports are automatically purged after 24 months; please do not include unnecessary sensitive information.

How do I report a problem, security concern, or privacy request?

Use the Contact form or email support@disciplio.me for bugs and security concerns. For formal privacy requests and manual data export, email privacy@disciplio.me. We normally verify export requests through your account or its email address.

I did not receive my confirmation code

Check Spam and Promotions, confirm that the email address is correct, and request another code after the resend timer ends. Only the newest code will work.

How do I reset my password?

Select “Forgot password?” on the login page. If an account exists for that email, Disciplio will send a single-use reset link.

Direct support

For an issue, submit a report with clear steps and only the diagnostic context you choose to share. There is no phone support or guaranteed response time. Password resets and email confirmation codes are self-service from the login and registration pages.

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