Help · support

Clear answers for your workspace

Start here for account, privacy, AI, and deletion questions. We keep support calm, specific, and human.

How do I delete my account?

When signed in, open Account → Privacy, enter your current password, type DELETE, and confirm. Deletion is permanent. If you cannot sign in, use Contact or email support@disciplio.me.

Is Disciplio professional advice?

No. Disciplio is productivity software. AI output can be inaccurate and is non-binding; it is not medical, legal, financial, mental-health, or other professional advice.

Can I use Disciplio without AI?

Yes. Decline the AI disclosure and continue with goals, plans, tasks, calendar, reflections, and other non-AI features.

How long are support reports kept?

Reports linked to an account are deleted with that account. Other reports are automatically purged after 24 months; please do not include unnecessary sensitive information.

How do I report a problem, security concern, or privacy request?

Use the Contact form or email support@disciplio.me for bugs and security concerns. For formal privacy requests and manual data export, email privacy@disciplio.me. We normally verify export requests through your account or its email address.

Direct support

For an issue, submit a report with clear steps and only the diagnostic context you choose to share. There is no phone support, password-reset, email-verification, or guaranteed response time.

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